Since 1997 Pittsburgh Business Phone Systems has been providing high-quality service for Pittsburgh businesses phone systems. Our firm deploys many crews of expert telephone system technicians every day throughout the Greater Pittsburgh and surrounding areas.
We are a trustworthy and reliable vendor of Pittsburgh telephone systems programming, repair, and service.
Our PBX installation and programming specialties include:
* Digital telephone systems
Digital and key office phone systems continue to be common fixtures in today’s business offices. Various solutions offered by major manufacturers like Avaya, Grandstream, NEC, 3cx, Panasonic, Allworx, FreePBX, Hosted IP PBX, Toshiba, Samsung, Nortel networks offer maximum cost-effectiveness and efficiency for commercial clients. VoIP telephone systems of today have become sturdier than ever, thanks to unified message systems and advances in voice mail technologies.
* Voice Over Internet Protocol (“VoIP”) Phone Systems.
We also offer VoIP, a relatively novel development in the arena of Pittsburgh business phone systems. VoIP phone systems enable companies to do several additional things. The capability to connect offices in multiple sites is a major example. VoIP IP PBXs at various locations are able to “talk” to each other via an Internet Protocol tunnel. This allows multiple sites to be seamlessly integrated into existing telecommunications architecture – despite their physical distance from each other. Moreover, there are absolutely NO additional toll costs, and an almost infinite number of sites may be added. If desired, several offices may share a single voicemail system and your company may have extension-based dial-out across all of your offices. VoIP business telephone systems undoubtedly represent the future wave of business phone systems in Pittsburgh and elsewhere.
*Hotel Phone Systems & PBX
For hotels that need an all in one solution that you can integrate with your PMS system in addition to wake up calls, track calls for billing, room service, cleaning room alerts go no further. Our InnKeeper Plus solution is second to none when it comes to servicing hotel phone systems.
* Call Centers
If your company requires a call center, you should be especially careful that it is set up properly the first time around. As a call center is also the “nerve center” of any company that has one, downtime is totally unacceptable. We provide solutions that are included in the 3cx, FreePBX, NEC, Panasonic, Avaya application modules in addition to stand-alone call center solutions. We have established advanced business call centers throughout the entire Greater Pittsburgh area for many larger clients. We also have vast expertise and experience with call centers of all sizes.
* Call Recording and Call Logging Solutions
It is sometimes crucial to record a single phone call or every telephone call. Therefore, our clients are quite fortunate to have the benefit of our expert-level call logging and call recording device executions. Our inventory includes units that are capable of recording one phone call at a desk or as many as 128 simultaneous phone calls. These devices work via a server hard drive, writing to cassette tapes, or multiple internal hard disks that operate alongside extremely advance software applications that search and sort telephone call records. We are able to connect such devices to ALL call centers and/or Pittsburgh business phone systems.
* Call Accounting
At Pittsburgh Business Phone Systems, we have expert-level certifications for call accounting systems and software packages. Such systems may generate detailed telephone call records for calls placed to or from any phone system and/or any desk in the entire company.
* Music On Hold/Message
We offer a variety of on-hold machines that fit the exact specifications and type of existing business telephone system of companies that need such capability. We also offer custom message recording resources that professionals frequently use.
* Cabling and Network Wiring – Phone System Wiring – Pittsburgh Telecom Cabling
We employ several expert technical crews whose exclusive function is terminating, dropping, running, testing, and jacking telephone system wiring and network jacks and network cabling. We cable multiple floors, floor drops, offices, areal cables, underground cables, and wiring for Pittsburgh business phone systems!
* Wireless Headsets
Pittsburgh Business Phone Systems takes great pride in the breadth of our product lines and services. Accordingly, we offer a complete line of headsets that includes proven wireless headset options. For a very low cost, you may take advantage of crystal-clear telephone calls made from any telephone or system without cord entanglements! Contact us for more information about this revolutionary alternative.
Telephones and Telephone System Components
Our company owns one of the biggest Web-based retail outlets in all of Cyberspace. Accordingly, we are highly versed in thousands of telephone systems, telephones, voicemail units, telephone components, and telephone cards. Please feel free to bring us any question(s) that you have, and we will gladly advise and assist you.
New and Almost-New business phone systems are our specialties. In the contexts of saving companies a lot of money on Key Phone system purchases and VoIP telecommunications platform implementation, we are experts.
Our staff immensely enjoys running and pulling network and phone cables, configuring and installing jacks, and wiring business facilities for optimal outside communications.
We are industry experts who have more than four decades of experience in servicing, programming, and installing Pittsburgh business phone systems. Our highly-trained technical staff is capable of working on virtually all telephone system brands. We are also among Pittsburgh’s premier phone system part vendors and even supply other local technicians with such components.
When relocating your offices, we are the only phone company you need to call. We are capable of moving any PBX or Key phone system anywhere in the Greater Pittsburgh area.