Since 1997 Pittsburgh Business Phone Systems has been providing high-quality service for Pittsburgh businesses phone systems. Our firm deploys many crews of expert telephone system technicians every day throughout the Greater Pittsburgh and surrounding areas.
We are a trustworthy and reliable vendor of Pittsburgh telephone systems programming, repair, and service.
Our PBX installation and programming specialties include:
* Digital telephone systems
Digital and key office phone systems continue to be common fixtures in today’s business offices. Various solutions offered by major manufacturers like Avaya, Grandstream, NEC, 3cx, Panasonic, Allworx, FreePBX, Hosted IP PBX, Toshiba, Samsung, Nortel networks offer maximum cost-effectiveness and efficiency for commercial clients. VoIP telephone systems of today have become sturdier than ever, thanks to unified message systems and advances in voice mail technologies.
* Voice Over Internet Protocol (“VoIP”) Phone Systems.
We also offer VoIP, a relatively novel development in the arena of Pittsburgh Business Phone Systems. VoIP phone systems enable companies to do several additional things. The capability to connect offices in multiple sites is a major example. VoIP IP PBXs at various locations are able to “talk” to each other via an Internet Protocol tunnel. This allows multiple sites to be seamlessly integrated into existing telecommunications architecture – despite their physical distance from each other. Moreover, there are absolutely NO additional toll costs, and an almost infinite number of sites may be added. If desired, several offices may share a single voicemail system and your company may have extension-based dial-out across all of your offices. VoIP business telephone systems undoubtedly represent the future wave of business phone systems in Pittsburgh and elsewhere.
*Hotel Phone Systems & PBX
For hotels that need an all in one solution that you can integrate with your PMS system in addition to wake up calls, track calls for billing, room service, cleaning room alerts go no further. Our InnKeeper Plus solution is second to none when it comes to servicing hotel phone systems.
* Call Centers
If your company requires a call center, you should be especially careful that it is set up properly the first time around. As a call center is also the “nerve center” of any company that has one, downtime is totally unacceptable. We provide solutions that are included in the 3cx, FreePBX, NEC, Panasonic, Avaya application modules in addition to stand-alone call center solutions. We have established advanced business call centers throughout the entire Greater Pittsburgh area for many larger clients. We also have vast expertise and experience with call centers of all sizes.
* Call Recording and Call Logging Solutions
It is sometimes crucial to record a single phone call or every telephone call. Therefore, our clients are quite fortunate to have the benefit of our expert-level call logging and call recording device executions. Our inventory includes units that are capable of recording one phone call at a desk or as many as 128 simultaneous phone calls. These devices work via a server hard drive, writing to cassette tapes, or multiple internal hard disks that operate alongside extremely advance software applications that search and sort telephone call records. We are able to connect such devices to ALL call centers and/or Pittsburgh business phone systems.